Products & Inventory
Managing Products: Your Catalogue Across Every Channel
2 min read
Products synced from your stores live in one catalogue. Beyond names and prices, the platform tracks cost per item, SKUs and POS availability — the fields that drive accurate margin, inventory valuation and product profitability.
Why cost per item matters
Cost per item is the backbone of COGS-aware reporting. With it set, the platform computes gross profit, margin and product-level profitability instead of just revenue. Set it in your store and it syncs across.
SKUs, vendors and types
SKUs identify products in purchase orders and stock movements; vendor and product type let you analyse sales and margin by brand or category in reports.
POS availability
Mark products POS-active to make them sellable at the counter. This keeps a clean separation between online-only and in-store items while sharing one stock figure.
Step-by-step
-
1
Sync your catalogue
Connect a store and run a product sync to populate products.
-
2
Set cost per item
Ensure each product has a cost so margins are accurate.
-
3
Review SKUs
Confirm SKUs are set for products you will purchase or restock.
-
4
Enable POS items
Flag the products you want available in POS.
Frequently asked questions
Where do products come from?
They sync from your connected Shopify and WooCommerce stores. Edits to core fields are best made in the source store.
What if cost per item is empty?
Revenue still reports correctly, but gross profit and margin cannot be computed until costs are set.
Can the same product sell online and in-store?
Yes — it shares one stock figure, so overselling is avoided.
Troubleshooting
Margins look wrong.
Check that cost per item is set and realistic for the affected products.
A product is not in POS.
Mark it POS-active and ensure it has stock.
Related guides
Inventory Management: Stock Levels, Low-Stock Alerts & Valuation
Keep stock accurate, spot shortages early and value your inventory.
Purchase Orders & Suppliers: Replenish Stock and Track Spend
Order stock from suppliers, receive it into inventory, and track spend.
Profit, COGS & Finance: Understand Margin, Net Profit and Cash
How the platform calculates true profit, from COGS to cash.