Account & Administration
Account & Security Settings: Profile, Password and Two-Factor
1 min read
Your account settings cover your profile, password and login security. Authentication is OTP-based — email verification, two-factor login and password reset all use one-time codes rather than links, for stronger, phishing-resistant security.
Profile and password
Update your name and contact details, and change your password from settings. Choose a long, unique password you do not reuse elsewhere.
Two-factor authentication (2FA)
Enable 2FA so that logging in also requires a one-time code sent to your email. This protects your account even if your password is compromised.
OTP everywhere
Email verification, 2FA and password reset all use 8-digit codes that expire after a few minutes. If a code lapses, simply request a new one.
Step-by-step
-
1
Open Settings
Go to your account settings.
-
2
Update your profile
Edit your details and save.
-
3
Change your password
Set a strong, unique password.
-
4
Enable 2FA
Turn on two-factor login and verify with the emailed code.
Frequently asked questions
How long are OTP codes valid?
A few minutes. Request a fresh code if one expires.
I am locked out — what do I do?
Use password reset, which sends an OTP to your email to set a new password.
Is 2FA required?
It is strongly recommended, especially for owners and anyone with broad permissions.
Troubleshooting
OTP emails are slow.
Check spam and wait a moment; mail delivery can lag. Resend if needed.
Password change is rejected.
Ensure the new password meets the minimum length and the confirmation matches.
Related guides
Account Setup & Onboarding: Sign Up, Verify and Configure Your Organization
From sign-up to a fully configured organization, ready to connect stores.
Staff & Permissions: Invite Your Team with the Right Access
Add your team and grant precise, per-area access.
Subscription & Plans: Limits, Usage and Upgrades
How plans, limits and usage meters work — and when to upgrade.